Ordering Help

Items appearing here do not necessarily indicate what is currently in stock at Ernest & Hadley Books.  

If it is in stock, it will say "On Our Shelves Now: X on hand, as of Month day time" under the Add to Cart/Add to Wish List buttons.


~Product Details~

  • Items that "Usually Ship in 1-5 Days" are available! We either have it in stock or we may need to order it from the warehouse. Either way, we place orders twice a week so 1-5 business days is generally accurate, but we will keep you posted with any outliers/exceptions.
  • Items listed as "Email or call for price," "Hard to Find," or "Special Order," are likely not available. That being said, there is a possibility we have it in Used condition or an alternative edition. Please call the store to inquire and/or complete your order, (205) 632-5331, or email the store manager. 
  • "Backordered" books may be available, just not right away. Please call the store to inquire and/or complete your order, (205) 632-5331, or email the store manager.
  •  If you are purchasing several items, please be aware that there may be delays, or they may arrive at different times.
    • If any books are "Pre-Orders," please put those in a separate order, if possible, especially if they are being shipped. Much appreciated!
    • If any items are "Backordered," you may also want to put those on a separate order if you would like to receive the items as they become available, especially if shipping.

~At Checkout~

  • If you select In-Store Pickup, we will let you know as soon as your item(s) are available and ready for pickup or purchase, if you opt to Pay-in-Store. Our current hours are Monday through Friday, 9:30 AM to 5:30 PM, Saturday from 9:30 AM to 4:30 PM, closed on Sundays. If you'd prefer curbside pickup, please call from the front curb during business hours: (205) 632-5331.
  • Friends & Family or Team Hadley Members, we will add your discount manually after checkout. Your new total will be calculated after you submit the order but before payment is processed. If you'd like to join Team Hadley, click here
  • TO USE A GIFT CARD Select how you'd like to receive your order (shipping or in-store pickup)enter your credit card payment (to cover any overages), then include your gift card number (found on the back of the card) in the space provided. We will manually process your gift card after checkout, so your new total will be calculated after you submit the order but before payment is processed, if applicable. If you'd like to check your balance, please call (205) 632-5331 or email the store manager. 
  • Having trouble completing the order? First, try a different web browser. If that fails, leave your items in your cart and call (205) 632-5331 or email avery@ernestandhadleybooks.com to complete your order.

Please visit our Help/FAQs page for more helpful tips.

Any other questions, just ask! Happy browsing ~ Happy reading!